Privacy Policy

1. An overview of data protection
General information
The following information will give you an overview of what will happen to your personal data when you visit this website, or book online video clinical psychological services provided by Ping Yi Doris, NG (NG) via this website.
“Personal data” refers to any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Please refer to the below Data Protection Declaration for details of data protection.
Data recording on this website
Who is responsible, i.e., the “controller” for recording of data on this website?
The “controller” of this website determines the purposes and means of the processing of personal data that gathered in this website or/and those gathered for the purpose of delivering online video clinical psychological services by NG.
Definition of “controller” is stipulated under the General Data Protection Regulation (GDPR). Information about the “controller” is available under the section “Information about the responsible party” of the Privacy Policy.
How do we record your data?
We collect your data as you have shared your data with us. For example, you enter your personal data in our booking or enquiry form.
Other data shall be recorded automatically or after you consent to its recording during your visit to our website. This data contains mainly technical information (e.g., web browser, operating system, or time when you access the website). This information is recorded automatically when you access this website.
What are the purposes in collecting your data?
We use the data to the necessary extent with a view to providing a functional website, or/and facilitating your booking or enquiring about NG’s online video clinical psychological services. Some other data may be used to analyze users’ patterns.
What rights do you have in context of your personal data?
Right to access / Right to correct
Data subjects have the rights to access or to correct personal data in such manner permitted or required by laws.
Right to erase
Data subjects have the rights to request the controller to delete personal data concerning them. However, such data may be deleted only if they are no longer needed, if they were processed unlawfully or if consent covering their processing has been withdrawn.
Right to restriction of processing
Data subjects have the rights to temporarily prevent further processing of personal data concerning them. Such a restriction is used above all when data subjects are examining whether to claim other rights.
Right to object
Data subjects have the rights to object in a special situation to further processing of personal data concerning them if such processing is justified by the performance of public tasks or by public or private interests.
Right to data portability
Data subjects have the rights to receive personal data concerning them in a commonly used and machine-readable format from the controller and to transmit those data to another controller. This right does not apply if the data processing is necessary for the performance of a task carried out in the public interest.
Right to withdraw consent
If the personal data are processed on the basis of consent, data subjects can withdraw their consent at any time for the purpose in question. The lawfulness of processing on the basis of the consent provided remains unaffected until notification has been received that consent has been withdrawn.
Please contact us at any time if you have questions about this or any other data protection related issues.
Data subjects have the rights to launch complaint(s) with the competent supervising authorities.
The supervisory authority in Germany is North Rhine-Westphalia State Commissioner for Data Protection and Freedom of Information. Their website address is: https://ldi.nrw.de/.
Analytical tools and tools provided by third parties
Your browsing patterns might be statistically analyzed when you visit this website. These analyses are performed primarily with the analytical programs.
Please refer to our Data Protection Declaration for details of these analytical programs.
2. Hosting
External Hosting
This website is hosted by an external service provider. Personal data collected on this website are stored on the server(s) of the host. These may include, but not limit to, IP addresses, booking enquiry (user’s name, enquired type of services; type of user; preference of service timeslot ; user’s email address; confirmation of age, residence as well as consent to data storage), metadata and communications, web page access, and other data generated through a website etc.
The host is used for the purpose of fulfilling the contract with our potential and existing users (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1)(a) GDPR and § 25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.
Our host will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with respect to such data.
We are using the following host:
https://world.siteground.com
Data processing
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws. Personal data of our website visitors will be in compliance with the GDPR and processed based on our instructions.
3. General information and mandatory information
Data protection
The operator of this website and its pages take serious steps to protect your personal data. Your personal data is considered as confidential information. These data will be handled in compliance with relevant laws and this Data Protection Declaration.
Whenever you visit this website, different personal data will be collected. This Data Protection Declaration explains which data we collect, how we collect as well as the collecting purposes.
Of importance, please note that all data transmission via internet, is subject to security gaps. It is therefore impossible to completely protect data against third-party access.
Information about the responsible party (i.e. the “controller” in the GDPR)
The data processing “controller” of this website is:
Ping Yi Doris, NG
Postal Address:
Ping Yi Doris, NG
c/o IP-Management # 26786
Ludwig-Erhard-Str. 18
20459 Hamburg
Germany
(This address does not accept any parcel shipments)
Telephone : +491608372954
Email: peace@walkwualways.de
The controller is the natural person who single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data.
Storage retention
Your personal data will remain with us until the purpose for which it was collected no longer applies unless a more specific storage period has been stated.
If you assert a justified request to delete or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods etc); in the latter case, the deletion will take place after these reasons cease to apply.
Overview on legal basis for data processing on this website
After receiving your consent, we process your personal data on the basis of Art. 6(1)(a) GDPR.
If you have given consent to the storage of cookies or to the access data in your end device (e.g. via device fingerprinting), the data processing is additionally based on § 25 (1) Telecommunications-Telemedia Data Protection Act (TTDSG). The consent can be revoked at any time.
If your data is required in order to fulfil a contract or to implement a pre-contractual measures, we process them on the basis of Art. 6(1)(b) GDPR.
Furthermore, if your data is required in order to fulfil a legal requirement, we process your data on the basis of Art. 6(1)(c) GDPR.
Also, data processing may be conducted based on our legitimate interest according to Art. 6(1)(f) GDPR.
Data transfer to USA and other non-EU countries
Please note that our website use tools from companies that might base in United States or non-EU countries. These aforesaid countries might have different data protection regulations.
If the aforesaid tools are active, your personal data might potentially be transferred and/or processed in these countries.
Of importance, the data protection level of these countries might be different from EU. Their full compliances to the personal data standards in EU are hence not guaranteed.
Revocation of your consent to the processing of data
At any time, you can revoke any of your consent with us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
Right to object to the collection of data in special cases (Art. 21 GDPR)
In the event that your data are processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to object to process your personal data due to your special situation.
Upon your objection, we will cease processing your affected personal data, unless we are in a compelling ground to process your data that outweighing your interests, rights and freedoms, or if the purpose of the processing is required by laws (objection pursuant to Art. 21(1) GDPR).
Right to complain with the competent supervisory authorities
In the event of non-compliance to the GDPR, data subjects have the rights to make complaint with a supervisory authority, in particular in the member state or place where they usually reside, place of work or at the place where the alleged violation occurred.
Right to data portability
Data subjects have the rights to demand any data that we have automatically processed based on your consent or in order to fulfil a contract, to be handed over to you or a third party in a commonly used, machine readable format.
If you demand the direct data transfer to another controller, this will be implemented only if it is technically feasible.
SSL or TLS encryption
This website uses either an SSL or a TLS encryption program in context of security grounds.
Once the SSL or TLS encryption is activated, third parties shall not be able to read the transmitted data.
Right to rectification and eradication of data
By laws, data subjects have the right to demand at any time the information about your archived personal data, their source and recipients as well as the objectives of your data processing.
Data subjects may also have a right to rectify or eradicate his / her data.
Please do not hesitate to contact us at any time if you have questions about this subject matter or any other questions about personal data.
Right to demand data processing restrictions
Data subjects have the right to demand to restrict the context of data processing. To do so, you may contact us at any time.
Under what situations can you exercise the right to demand restriction of data processing:
• when you disagree with the correctness of your archived data, it might take time to verify such claim. During this investigation, you have the right to demand to restrict processing your data.
• In the event of unlawful processing of your personal data, you have the right to demand to restrict processing your data.
• If we no longer need your personal data and you need it for legal actions, you have the right to demand to restrict processing your data.
• If you have raised an objection in accordance to Art. 21(1) GDPR, your rights and our rights shall be measured against each other. You then have the right to demand to restrict processing your data if it has not been determined whose interests prevail.
• If you have restricted the processing of your personal data, these data – excluding those archiving – may be processed after seeking your consent, or due to legal requirements / actions, or to protect the rights of other natural persons or legal entities, or for significant public interests in accordance to the European Union or a member state of the European Union.
4. Recording of data on this website
Cookies
Our websites and pages use “cookies”, a common terminology that being used and referred in the industry.
Cookies are either temporarily archived during the session (session cookies) or permanently stored on your device (permanent cookies). Session cookies are automatically erased when you leave our website. Permanent cookies remained on your device unless you delete them, or being automatically eradicated by your web browser.
In some situations, third-party cookies might be stored on your device once you enter our website (third-party cookies). These third-party cookies allow you or us to use certain services that are provided by these third parties (e.g. cookies for booking services).
Cookies have different functions. Many of them are technically essential. Functions of other cookies may be used to analyze users’ patterns or display of promotional messages.
Cookies, which are essential for the provision of certain functions for users, or those that are necessary for the optimization (required cookies) of the website, shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of this website has a legitimate interest to store the essential cookies in order to optimize the provision of services.
If you have given consent to us regarding the storage of the cookies and similar recognition technologies, data processing takes place exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TTDSG); this consent can be revoked at any time.
When we use any third-party cookies or those cookies for analytical purposes, we will inform you separately and seek your consent.
Server log files
Server log files, i.e. collects and saves information automatically which your browser communicates to us are being used. The information contains:
• Browser used
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server inquiry
• IP address
These data would not be merged with other data sources.
These data are recorded on the basis of Art. 6(1)(f) GDPR.
The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
Booking / Enquiry form
You can enquire or book NG’s online video clinical psychological services via two methods. You can book via completing the online booking/enquiry form provided on this website. If you contact us using the booking form, the following data will be saved:
• User’s name
• Type of services you wish to book / enquire
• Preference of service timeslot
• Content of your enquiries
• User’s email address
• Confirmation of age as well as consent to store these data on the website
Email Enquiries
If you contact us by e-mail, your enquiry including all personal data shall be saved and processed for the sole purpose of processing your request. We will not pass your data to any third party without your consent.
These data are processed based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures.
In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained; your consent can be revoked at any time.
The information you have given us shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data, or if the purpose for which the information is being archived no longer exists. This shall be without prejudice to any mandatory legal provisions, in particular retention periods.